Life in the modern office

 

LifeInTheModernOffice.pdf
LifeInTheModernOffice.mp3

Sam

Hello. This is 6 Minute English from BBC Learning English. I’m Sam.

Neil

And I’m Neil. Have you seen my pen, Sam? It’s not on my desk.

Sam

No, I haven’t touched your pen, Neil.

Neil

…And someone’s taken my coffee mug too! Agh, ever since we started hot[1]desking, people in this office think they can do whatever they like!

Sam

Neil doesn’t like the new rule about office hot-desking, the system where workers

don’t have their own personal desk, but use any available desk, on a temporary

basis. Maybe he should look for another job and quit the nine-to-five – a phrase

describing jobs which start at 9am and end at 5pm, the normal hours that people

in offices work from Monday to Friday.

Neil

Hmm, maybe I should quit. I loved working from home during the pandemic – no

early mornings, no crowded trains… and no-one using my pens!

Sam

As the Covid pandemic slows down, more and more people are returning to work

in the office. In this programme, we take a look at life in the modern office. And of

course, we’ll learn some useful vocabulary as well.

Neil

But first I have a question for you, Sam. As you know, I’m not an office lover.

Besides disappearing pens, workers have plenty of other complaints about office

life, from co-workers who never do the washing up, to fighting over spaces in the

car park. But according to a 2021 survey by the Metro newspaper, what did British

workers vote the worst thing about working in an office? Was it …

a) printers not working?

b) people speaking too loudly? or

c) co-workers leaving empty milk cartons in the fridge?

Sam

Hmm, I see stealing pens isn’t on the list, so I’ll say a) printers not working. That

really makes me mad!

Neil

OK, Sam. I’ll reveal the correct answer later in the programme. Nowadays most

modern offices are open-plan, large spaces without internal walls dividing them

up. The idea is to create a sense of togetherness, but many employees prefer

having their own space, and use all types of objects to mark out their own personal

territory. These could be anything from family photos and holiday souvenirs, to

home-made cakes and biscuits placed at the end of a desk to allow people grab a

biscuit and start a conversation.

Sam

Researcher, Harriet Shortt, travelled around Britain interviewing office workers

about the types of objects they use to decorate and mark out their workspace.

Here she is telling BBC Radio 4 programme, Thinking Allowed, about one young

woman who stuck photos and postcards onto strips of cardboard:

Harriet Shortt

She had created this sort of montage on this strip of paper and would roll it up

daily – she had a little plant as well – and she would take it to whatever desk she

was working at and would pin it up to a set of low-level desk divider… and so

there’s that sense of, however temporarily they might be in a particular space in

the office, they still … there’s still evidence in this research that people want to

feel comfort, and settled and have some sense of familiarity.

Neil

The woman Harriet interviewed used photos and postcards to create a montage –

a piece of work made by putting together several different items, often in

interesting combinations. Her photo montage reminded her of the people and

places she loved outside of work.

Sam

For Harriet this shows that people want workspaces to have a sense of

familiarity – the feeling of knowing something so well that you feel comfortable

and relaxed.

Neil

Harriet also interviewed hairdressers working in beauty salons about the marks

and stains found in their workplace. Here she tells BBC Radio 4’s, Thinking

Allowed, about a strangely shaped mark on the floor of one hair salon:

Harriet Shortt

A sort of half-moon scuff mark that goes right round the back of the chair – so

literally, she’s worn out the floor. It’s exactly where a hairdresser would tread for

many, many hours of the day. And she took the photograph, and she showed it to

me, and she said, ‘This is me. You want to know about identity. It represents hard

graft’.

Sam

Harriet interviewed a hairdresser whose salon floor had been worn out – damaged

by continual use, after being walked on again and again as the woman cut people’s

hair. For her, the worn-out floor symbolised hard graft, or hard work.

Neil

Whatever your job, we all spend most of each day at work, so it’s important to have

a workplace that’s safe, comfortable and familiar… where people don’t steal your

pen!

Sam

Oh, Neil – you sound like the office workers in that newspaper survey.

Neil

Yes, let’s return to my question which was: according to a 2021 Metro newspaper

survey, what is British workers’ number one complaint about working in an office.

Sam

I guessed it was the printers not working. Was I right?

Neil

You were wrong, I’m afraid! In fact, the top complaint was people speaking too

loudly – another of my pet hates!

Sam

OK, let’s recap the vocabulary from this programme on the office nine-to-five –

work which happens during normal Monday to Friday office hours.

Neil

Hot-desking is where office workers do not have their own permanent desk but

use a different desk each day.

Sam

A montage is made by putting together different items in interesting

combinations.

Neil

A sense of familiarity is a feeling of knowing something so well that you feel

comfortable and relaxed around it.

Sam

When something is worn out from overuse, it’s so old or damaged.

Neil

And finally, hard graft is a slang phrase meaning hard work.

Sam

Once more our six minutes are up! We hope you’ll join us again soon for more

trending topics and useful vocabulary here at 6 Minute English. But that’s goodbye

for now!

Neil

Goodbye!

VOCABULARY

hot-desking

system where office workers do not have their own personal desk but use any

available desk on a day-by-day basis

nine-to-five

work which begins at 9am and ends at 5pm - the normal Monday to Friday office

working hours

montage

a piece of work made up by putting together several different items, often in

interesting combinations

sense of familiarity

feeling of knowing something or someone so well that you feel close, comfortable,

and relaxed around them

worn out

so old or damaged from continual use that it cannot be used any more

hard graft

(slang) hard work

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